If everything worked as expected in kPoint Tuning Wizard, but you cannot hear other participants, it means your connectivity with the server has problems. Please try the kPoint connectivity test or contact kPoint support.
Articles in this section
- Can I use other video cameras?
- I cannot get my webcam to work. What should I do?
- How can I get the best out of my webcam?
- Which webcam should I use?
- My speaker and microphone are working fine, but I cannot hear other participants in kPoint. What could be wrong?
- The microphone level does not change in kPoint Tuning Wizard. What can I do?
- I cannot hear any sound from my headphones/speakers. What do I do?
- How do I connect headsets to my computer?
- Which microphone and speakers should I use?